FAQ

Q. Do I need a reservation?

A.

Our salon is a private, reservation-only establishment. Please make a reservation in advance via our official LINE or WhatsApp.

Q. Can I make a same-day reservation?

A.

Same-day reservations are available if we have openings. Please feel free to contact us via LINE or WhatsApp.

Q. How far in advance can I make a reservation?

A.

We accept reservations until the day before. We recommend booking early during peak seasons and tourist periods.

Q. Can I choose my own kimono?

A.

Yes, you can choose any kimono you like. We also offer coordination suggestions to match your style and occasion.

Q. How long does the dressing process take?

A.

From kimono selection to dressing, it usually takes about 30 to 45 minutes.

Q. Can I come empty-handed?

A.

Yes, we provide everything you need including kimono, obi, bag, and sandals, so you can come empty-handed.

Q. How many people can visit at once?

A.

Our salon serves one group at a time. Group visits are welcome—please let us know the number of guests when booking.

Q. Can I store my luggage?

A.

Yes, we will keep your belongings while you change. An additional fee may apply for large suitcases.

Q. Can I return the kimono the next day?

A.

Yes, next-day returns are available for an additional fee. Please let us know when booking or on the day of your visit.

Q. What payment methods are available?

A.

We accept cash and major credit cards.

Q. When do I pay?

A.

Payment can be made at the salon on the day of your visit, or in advance through the reservation form via our official LINE.

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